Clinical Manager

Key Responsibilities:

Clinical Training and Education:

• Conduct training sessions and product demonstrations for healthcare professionals, to ensure proper use and optimal outcomes with our medical devices.

• Therapy Awareness and Adoption through conducting CMEs, workshops, nursing awareness programs.

• Develop educational materials and resources, such as user manuals, training videos, and case studies, to support customer learning and proficiency.

Customer Engagement:

• Build and maintain strong relationships with key opinion leaders, and other stakeholders within assigned territories.

• Various engagement activities including scientific discussions, RTMs, Meetings with KOLs, technical approval for new or existing brands.

• Gather customer feedback and insights to identify unmet needs, market trends, and opportunities for product improvement or expansion.

Manage product related issues and claims from Hospitals / end users.

Clinical Support:

• Serve as a clinical resource for internal teams, including sales, marketing, and customer service, providing clinical expertise and guidance on product features and applications.

• Collaborate with cross-functional teams to address customer inquiries, resolve technical issues, and escalate complex clinical concerns as needed.

Qualifications:

• B.Sc (Nursing)/ Diploma in General Nursing

Experience:

• 8-10 Years experience as Infection control / Nursing Training / Nurse educator role in Medical Disposables Organization/ Hospital.

Skills:

• Excellent communication & presentation skills and the ability to engage and inspire others through dynamic and interactive training sessions

• Strong understanding of medical terminology, anatomy, and physiology, with the ability to effectively communicate complex clinical concepts to diverse audiences

• Detail-oriented with strong organizational and problem-solving skills, capable of managing multiple priorities in a fast-paced environment

• Willingness to travel frequently to customer sites, conferences, and clinical study locations as needed